SLATES

Insights

Questions business owners ask most

Simple answers on websites, Google Business Profiles, reviews, and local SEO.

1. Do I really need a website if I have Facebook?

Yes. Social media is a great way to reach people, but you don't own it. Algorithms change, accounts can be restricted, and customers often search Google before Facebook.

A professional website gives your business a permanent home where you control your brand, services, contact information, and first impression. It also builds trust—many customers expect legitimate businesses to have a website before requesting a quote.

Think of social media as your marketing channel and your website as your headquarters.

2. How much should a small business website cost?

The right website isn't the cheapest one—it's the one that generates more business than it costs.

Simple template websites can cost a few hundred dollars, while fully custom websites often range from $1,000 to several thousand dollars depending on design, features, and strategy.

Instead of asking "What's the cheapest website?", ask:

Will this website help customers trust me enough to call?

A well-built website should be an investment that pays for itself through new customers.

3. What makes a great contractor website?

The best contractor websites are surprisingly simple.

They quickly answer four questions:

  • What do you do?
  • Where do you work?
  • Why should I trust you?
  • How do I contact you?

Strong photography, customer reviews, fast loading speeds, and clear calls to action often matter more than flashy animations or dozens of pages.

4. How long does it take to build a website?

Most small business websites can be completed in a few weeks once the necessary information is available.

The timeline usually depends on:

  • Photos
  • Business information
  • Logo and branding
  • Feedback and revisions

Preparing these items early helps the project move much faster.

5. What is SEO?

SEO (Search Engine Optimization) is the process of helping your business appear when people search for services you offer.

For example: "Landscaper near me"

Good SEO involves much more than adding keywords. It includes website performance, helpful content, local business listings, technical optimization, and building trust with search engines over time.

6. What is Local SEO?

Local SEO focuses on helping your business appear in location-based searches and map results.

This includes optimizing your website along with your Google Business Profile, Apple Business Connect listing, business information, reviews, and local relevance.

For many service businesses, Local SEO can be one of the most effective ways to generate qualified leads.

7. Why isn't my business showing up on Google?

There are several common reasons:

  • Your Google Business Profile isn't verified.
  • Your website has little or no SEO.
  • Your business information is inconsistent online.
  • You have very few customer reviews.
  • Your competitors have stronger local authority.

Improving visibility is usually a gradual process rather than a one-time fix.

8. Do Google reviews actually matter?

Absolutely.

Reviews help potential customers decide whether they trust your business, and they also influence local search visibility.

Consistently earning authentic reviews—and responding professionally to them—can improve both credibility and local rankings.

The best approach is to make requesting reviews part of your normal customer follow-up process.

9. How often should I update my website?

A website should evolve with your business.

Updates might include:

  • New project photos
  • Additional services
  • Team changes
  • Customer testimonials
  • Seasonal promotions
  • Blog or resource articles

Regular updates also signal to search engines that your website remains active and relevant.

10. What pages should every small business website have?

Most businesses don't need dozens of pages.

A strong website usually includes:

  • Home
  • Services
  • About
  • Portfolio or Recent Work
  • Reviews
  • Contact

If each page is clear, loads quickly, and makes it easy to contact your business, you'll often outperform larger, cluttered websites.